At Famous-Jackets.co.uk, we are determined to facilitate completely smooth as well as hassle free Returns & Exchange process. If in any case you are not contented with your purchase, you could immediately send back the item within 30 days. It is also observed that most returns/exchange is due to wrong size ordering. Therefore, we earnestly request our buyers to verify their measurements with that of our designed size chart. In case of any ambiguity, please email us at info@Famous-Jackets.co.uk for made to measure jacket.
CLEAR STEPS FOR RETURN
Please email us at info@Famous-Jackets.co.uk about the complained merchandize that you have received or if you aspire to alter your size and request for a new RMA (Return Merchandise Authorization) number. We will spontaneously reply your email along with precise returns instructions. The moment the merchandize is inspected, we will immediately either refund or exchange completely as per customer's requirements.
Please always note that items you wish to return MUST be completely unused, should be in original condition/packaging in which they were received in and should have all the tags attached.It is also advices to return your items with reliably insured courier service. For returns due to complaint of wrong sizing, buyers would have to definitely pay applicable returns shipping charges that may vary from $18 to $58 exactly as per size/weight of the product.
EASY TO FOLLOW REFUND OPTIONS
Buyers will be definitely reimbursed in the same method of payment used to pay for the item.
Options for Refunds:
Money Back Process (Through PayPal or payment through Debit/Credit Card)
Discount (up to 50%) on the next purchase
Gift certificate; for the follow up purchase / returns addresses.